Frequently Asked Questions

Question 1

Where do I start?

Accepted Answer

The best place to start is to contact us. We will guide you through the entire process from selecting the right memorial to installation. You can call, text or email us and we will respond promptly to discuss your requirements and answer any questions you may have.

Question 2

Which memorial is right for me?

Accepted Answer

The right memorial depends on a number of factors including the cemetery's requirements, your personal preferences, the type of burial and your budget. We offer a full range of memorials including headstones, grave memorials, memorial plaques and bronze statues. Our team can help you understand the options available and guide you toward a choice that is meaningful and appropriate.

Question 3

What are the prices?

Accepted Answer

Prices vary depending on the type of memorial, the materials chosen, the size and the complexity of the design. We provide personalised quotes based on your specific requirements. Please contact us to request a current quote — we will provide you with a detailed breakdown so you can make an informed decision.

Question 4

What is my budget?

Accepted Answer

Memorials are available across a wide range of price points. Once you have a sense of what you would like to spend, we can work with you to find the most appropriate memorial within your budget. We are happy to discuss options openly and without pressure.

Question 5

What are cemetery fees?

Accepted Answer

Cemetery fees are charges levied by the cemetery authority for the right to install a memorial on a grave site. These fees are separate from the cost of the memorial itself and vary from cemetery to cemetery. We recommend contacting your local cemetery directly to confirm their current fee schedule before placing an order.

Question 6

Single or double monument?

Accepted Answer

A single monument is designed to commemorate one person, while a double monument is designed to accommodate two names — typically a husband and wife. If you are considering a double monument, it is worth planning ahead so that the design, spacing and inscription layout can be prepared accordingly from the outset.

Question 7

What type of memorials are available?

Accepted Answer

We supply a comprehensive range of memorial products including granite headstones, full grave memorials, flat lawn plaques, bronze memorial plaques, bronze statues and portrait medallions. Each type of memorial can be customised with inscriptions, motifs, portraits and other personal elements.

Question 8

What materials should I consider?

Accepted Answer

Granite is the most widely used material for headstones and grave memorials due to its durability, resistance to weathering and the wide range of colours available. Bronze is commonly used for plaques and statues and develops a distinctive patina over time. We can advise you on the most suitable material based on the cemetery's requirements and your personal preferences.

Question 9

What colour granite is best?

Accepted Answer

There is no single best colour — the choice is largely personal. Dark granites such as Glory Black and Noble Black provide strong contrast for inscriptions and are among the most popular choices. Lighter granites offer a softer appearance. We have a full range of granite colour samples available and can send you swatches or direct you to our Granite Colours page to assist with your decision.

Question 10

How long after the burial do we have to wait?

Accepted Answer

Most cemeteries require a waiting period after burial before a permanent memorial can be installed. This is typically to allow the ground to settle. The required waiting period varies by cemetery — commonly between three and twelve months. We recommend checking with your cemetery authority for their specific requirements.

Question 11

What foundations do we need?

Accepted Answer

The type of foundation required depends on the cemetery's regulations and the type of memorial being installed. Most cemeteries require a concrete foundation to be laid before a headstone or grave memorial is installed. We can advise you on the appropriate foundation requirements and, in many cases, arrange for this to be completed as part of the installation.

Question 12

What about the quality of the foundation?

Accepted Answer

The quality of the foundation is important for the long-term stability of the memorial. A properly prepared concrete foundation ensures the memorial remains level and secure over time. We take care to ensure that all foundations are prepared to an appropriate standard and in accordance with the cemetery's requirements.

Question 13

What should I write on the grave?

Accepted Answer

The inscription is one of the most personal aspects of a memorial. Most inscriptions include the full name of the deceased, their dates of birth and death, and a short personal tribute or epitaph. Some families also include a religious verse, a favourite quote or a brief description of the person's life. We can provide guidance and examples to help you compose an inscription that feels right.

Question 14

What about different religious beliefs?

Accepted Answer

We work with families of all faiths and cultural backgrounds. Memorials can incorporate religious symbols, motifs and inscriptions appropriate to any tradition. We have a comprehensive catalogue of religious and cultural emblems available and are happy to discuss your specific requirements.

Question 15

Can you engrave in a foreign language?

Accepted Answer

Yes. We can engrave inscriptions in a wide range of languages. If your inscription includes characters or scripts outside the standard Latin alphabet, please provide the text in writing so we can ensure it is reproduced accurately. A proof will be provided for your approval before any engraving commences.

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